Create an Account and Open the User Dashboard
Click “Start Free” below to open the VPNZS account creation page. No email address is required; create an account with a username and password. Choose a username you’ll remember, set a unique password, and save your login details in your password manager. This creates your service account, not a server profile in the client. Once your account is ready, choose a plan and import your subscription.
After submitting the form, follow the prompts to open the dashboard. You should see your account overview, along with links to your plan, client downloads, and support tickets. If the username is unavailable, try another one. If the form reports an error, check your entries against the page instructions instead of refreshing repeatedly. If you already have an account, use the login page; there’s no need to create another account for a new device.
Once you’re in the dashboard, make sure you’re signed in to the account you intend to use. Orders and subscriptions are linked to this account. Signing in to the dashboard in your browser is separate from connecting through a client. Once you can open the account overview, this step is complete and you can move on to choosing a plan.
Choose a Plan and Make Sure It’s Active
Open the plans section in the dashboard and decide whether you use the service regularly or in occasional bursts. Monthly plans suit ongoing use: ¥9.9/month includes 60GB, ¥18/month includes 250GB, and ¥28/month includes 500GB. Monthly data resets on your activation date each month, not on the first day of the calendar month. Think about your typical usage—video streaming, large file transfers, and extended online collaboration can use different amounts of data. You don’t need to choose the most expensive option based on price alone.
If your usage is less predictable, compare the data packages: ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. Data packages remain valid until used and never expire. The difference between a monthly plan and a data package is how the data is allocated; a package does not renew with a monthly allowance. For more details, review the plan pricing page before making your choice in the dashboard.
After choosing a plan, check its name, price, and data allowance on the order page. Then follow the on-screen instructions to pay using Alipay, WeChat Pay, or USDT. Don’t assume an order succeeded just because the payment page closed. Return to the user dashboard, check the order status, and make sure the account overview shows an active plan. If the status hasn’t updated yet, refresh it as instructed in the dashboard to avoid placing a duplicate order. If you have a payment issue, keep your order details and explain the problem in a support ticket.
VPNZS supports unlimited devices and a 60-day refund policy. If you upgrade a monthly plan partway through its term, the price difference is converted into remaining days; check the result on the upgrade page. Once this step is complete, confirm that the plan and available data appear in your account overview. Continue to the subscription step only after the plan is active. See the refund policy for how to submit a request; this guide does not cover the policy terms.
Get Your Subscription from the Account Overview
Open the account overview in the user dashboard and find the subscription options. Think of a subscription as the way your client retrieves server configurations: the dashboard manages the subscription, and the client loads it to display available servers. It isn’t a regular web address or your account password. Pasting it into a browser’s address bar won’t import it into a client.
If the dashboard offers one-click import for your client, use that option first. Your browser may ask to open the associated app; check the app name before allowing it. If the client isn’t installed yet, follow the platform setup steps below, then return to the dashboard and try again. A browser that doesn’t open the app doesn’t mean the subscription is invalid.
To import manually, use the dashboard’s copy subscription option, then paste the entire link into the subscription URL field in your client. Don’t remove any parameters or add spaces or line breaks. A subscription link may contain credentials associated with your account, so keep it on your own devices and in your own clients. Don’t post it in public chats, screenshots, or shared documents. You don’t need to include the full link when submitting a support ticket.
At the end of this step, you should have a subscription ready to import or have successfully opened the relevant client. If no subscription is available in the overview, check that you’re signed in to the right account and that your plan is active, then see the account and subscription information in the Help Center. Don’t look for a supposedly universal subscription link on another website or use someone else’s configuration with your plan.
Import the Client for Your Platform
Open the client downloads section in the dashboard, choose your device’s platform, and follow the instructions to get the client. VPNZS supports Windows, macOS, iOS, Android, and Linux. Both client downloads and subscription access are available in the user dashboard. First make sure your plan is active, then follow the dashboard instructions. This guide doesn’t provide public download links; don’t look for software on unfamiliar download sites.
The process is similar across platforms: install a client that supports subscription profiles, open its configuration manager, import the subscription with one click or paste its link, then save and update the configuration. To confirm the import worked, look for a list of regions and servers in the client—not just a profile name. If the import succeeds but the server list is empty, check the configuration update and make sure the subscription link is complete.
Windows: Add a Profile in the Desktop Client
Choose the Windows client in the dashboard, install it, and open the app. For a manual import, look for a menu such as “Configuration,” “Subscription,” or a similar management option. Choose the option to add from a link, paste the subscription copied from the dashboard, and save it. Give the profile a name that’s easy for you to recognize; the subscription link, not the name, determines which servers it contains.
After saving, update or download the configuration, select the profile you just imported, and open the server list. If you can see regions and server types, the client has loaded the subscription. Don’t start another proxy app at the same time. Continue to the connection test and enable this client’s connection to avoid multiple apps competing for the same system settings.
macOS: Check the Import and Enable the Profile
Choose the macOS desktop client in the dashboard, install it, and follow macOS prompts when you open it for the first time. For one-click import, allow your browser to open the client linked from the dashboard, then confirm that the profile is saved in the app. To import manually, add the subscription link in the subscription or configuration manager and update it.
After importing, make sure the active profile is your VPNZS subscription, not another profile saved in the client. Some apps put the connect control in the main window; others place it in the menu bar. Once the server list appears, choose a server. If macOS asks to allow a network configuration, check that the request comes from the client you’re using, then follow the prompt.
Android: Import Your Subscription and Approve the Connection
Open the Android client instructions in the dashboard and install a mobile client that supports subscription imports. In the app, open its configuration or subscription page, add the subscription from a link, and update it. You can also return to the dashboard and use the matching one-click import option. After switching from your browser to the client, make sure the profile was saved in the app and that you haven’t just left it on an import preview screen.
Select the profile and check the server list, then tap Connect. Android may ask for permission to set up a VPN connection. This enables the connection; it doesn’t create another service account. Check the app name before granting permission, then return to the client and verify its status. If the connection drops when you switch apps or lock your screen, see the Help Center for background operation and battery management troubleshooting. You don’t need to create another subscription.
iOS: Install the Client and Add Your Subscription
Choose iOS in the dashboard and follow the client instructions to open the relevant App Store page. Check the app name and installation requirements first. Menus and screens vary among iOS clients that support subscription imports, so use the current instructions in the dashboard rather than applying steps for another platform.
After installing the client, try the dashboard’s one-click import first. If you need to add the subscription manually, find the subscription or configuration menu in the client, paste the link, save it, and update the profile. Check that the server list appears, then connect and follow the system prompt to allow the network configuration. Your VPNZS service account and installing a client from the App Store are separate steps. If the app won’t install, check its installation requirements; if it won’t read the subscription, check your plan and subscription status in the dashboard.
When you switch devices, sign in to the same service account on the new device and import your subscription again. VPNZS supports unlimited devices, but you’ll usually need to import the subscription and grant permissions separately on each one. Linux users can follow the platform instructions in the dashboard. For help with a specific screen, see the Help Center.
Connect to a Server and Test Access
Return to the server list in your client, choose a region suited to the service you want to use, and enable the connection. IEPL dedicated lines, relays, and direct connections describe different route types, not steps to follow in sequence. If you’re new to the service, start with one server and test it, then adjust based on your experience. For help comparing routes, see the regions and server routes guide; you don’t need to learn the technical details first.
After clicking Connect, make sure the client has enabled the connection and respond to any system permission prompts. Some desktop clients need to enable the system proxy; others use a different method to route traffic. Follow the app’s instructions. Selecting a server alone doesn’t necessarily mean your browser traffic is going through it, so check both the client status and whether the website actually loads.
Open the website or app you want to use and reload it, then try a normal task. For AI tools, check that the page loads and requests return normally; for streaming, check that the page loads and content plays. Don’t rely solely on the client’s connection indicator. The service may also be affected by your account, regional rules, or its own status. A successful server connection doesn’t guarantee that every feature will be available.
If the page still won’t load, update the subscription and confirm that your plan is active. Then make sure the right profile is selected and the connection is enabled. Try another server and test again, then temporarily close other apps that may route network traffic. Change one setting at a time and note what makes a difference; changing several settings at once makes it harder to find the cause. For platform-specific errors, continue troubleshooting in the Help Center’s connection and troubleshooting guide.
If the service still won’t work, open a support ticket in the dashboard and include your device platform, client name, selected region, the error message, and the steps you’ve already tried. You can attach a screenshot with sensitive information obscured, but don’t share your password or full subscription link. A clear description of what you did is more helpful than simply saying “it won’t connect.” Open a dashboard support ticket to submit your request and check its status.
You’re all set when the server list loads, the client connection is enabled, and the service you want to use works. For everyday use, connect through the client; return to the dashboard to check your data, manage your plan, or update your subscription. To compare server types, billing options, and service protections, read the guide to choosing a service. For common issues, start with the Help Center instead of repeating the entire setup.